Satisfaction Guarantee
We stand behind everything we make. If you’re not satisfied with your skin results within 90 days of receiving your order, reach out to our support team and we’ll work through it with you.

Order Changes and Cancellations
If you made a mistake during checkout (wrong address, wrong item, or unapplied discount code), contact us within 1 hour of placing your order. That’s our window to make edits before fulfillment begins. Do not place a second order to fix the mistake. We will process the original order as placed unless an edit request comes in within that 1-hour window. The replacement is a goodwill choice from our side and is non-refundable if not received.

Damaged or Missing Items
Received something damaged or missing from your order? Contact us within 24 hours of delivery with photo or video evidence. Once verified, we’ll send a priority reshipment right away.